Voice & Data · Small Business Telco

Don't just get a Telco.
Get a Telco Partner.

The internet you choose, how your customers reach you, and how your team stays productive are not small decisions. We bring 25 years of experience and the complete range of phone and internet options — so you can pick what's right for your business.

Get a free technology check Talk to a real person
Real people, not a far-away call centre · Products tailored to your business · Support from someone you've actually met

About HIP Communications

We take the time to understand your business.

Most products are similar from one Telco to another. The difference is how you're treated and supported. When something goes wrong, you want someone experienced dealing with it straight away — not a note-taker in a far-away call centre.

Small businesses can't afford to hire expensive consultants to answer the big questions about internet and phones. HIP Communications brings you that expertise and the complete range of options to pick from. Our model is simple:

  • We take the time to understand your business.
  • You get products that are right for you.
  • Once you're a customer, you get the best service going around — from someone you've met.

What we do

A Voice & Data company — the complete range

Every phone and internet option in one place, matched to how your business actually works. You can have both, from one partner.

Business Phone & Voice

Hosted phone systems, business numbers, call handling and the right setup so every customer reaches the right person, every time.

Internet & Data

The full range of connectivity options explained in plain English — so you choose the internet that fits your business, not the one that fits a sales target.

Unified Communications

Bring voice, video and messaging together so your team can work from anywhere and your customers get a faster, smoother experience.

Ongoing Support

When something goes wrong you talk to someone experienced who knows your business — straight away, no scripts, no run-around.

Ruben Alker on site at a customer's comms rack

Why a partner beats a provider

Experience you can pick up the phone and reach.

The last 15 of my 25 years in telco have been spent helping small business. You want someone with the experience and the skills to genuinely understand your business before recommending anything.

That's the difference between a Telco and a Telco Partner. A provider sells you a plan. A partner stays in your corner long after the contract is signed.

— Ruben Alker, HIP Communications

Free assessment

Where are you on the technology spectrum?

You might run a successful, profitable business for years — then start losing sales and not know why. Often it comes down to competitors adopting Unified Communications faster than you. Every business is at a different stage of adoption.

The obvious wins of UC

  • Improved productivity
  • Happier customers
  • Work from anywhere
  • Video communication

The less obvious win: staff

  • Keep trusted staff who know the job backwards
  • Attract people willing to improve your processes
  • Show your team you'll invest in better technology
  • Better retention, less re-hiring

Not sure where you sit? Get my assessment — free, no obligation.

Book my free technology check

See us in action

Years of work, real customers

We've built up a lot of content over the years. Follow along on Instagram for project photos, behind-the-scenes and the businesses we help.

Visit our Instagram →

Get in touch

Talk to a real person today.

Tell us a little about your business and we'll get back to you. Prefer to call? Use the numbers on the right — you'll reach someone who can actually help.

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