Wednesday, 19 August 2015 07:13

I HATE paying Phone Line Rental

I hear it all the time. One thing an owner of a growing business doesn’t want to hear is a “Busy Tone” when they pick up the phone. The traditional telephony solution for businesses is PSTN (Public switched telephone network) or ISDN lines. The first instinct when your office can’t get a phone line, is to ring your provider and get more lines put on. Then comes the next month’s invoice and you see all the connection charges and the extra service and equipment charges. Then over time your business might not get as busy. But guess what you are still…
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Wednesday, 19 August 2015 07:13

The office ADSL went down again

This is a common problem for small business. ADSL is a complex technology, and things can go wrong. However, most of these are to do with your own modem, PC, filters, etc. Follow these instructions and see if it solves your problem. Speed Test Run a speed test and see if speed is appropriate for your connection speed. For 8000/384 and ADSL2+ connections the minimum speed is 150KB/s – ISPs do not log a fault unless the speed is below this. Your ISP can tell you what their official test is. However, a http://speedtest.net test should yield a reasonably accurate result. Reboot…
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Wednesday, 19 August 2015 07:13

What is VoIP: Useful Terms

Understanding the terms is a first step toward learning the potential of this technology: VoIP refers to a way to carry phone calls over an IP data network, whether on the Internet or your own internal network. A primary attraction of VoIP is its ability to help reduce expenses because telephone calls travel over the data network rather than the phone company's network. IP telephony encompasses the full suite of VoIP enabled services including the interconnection of phones for communications; related services such as billing and dialling plans; and basic features such as conferencing, transfer, forward, and hold. These services…
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Wednesday, 19 August 2015 07:12

What is VoIP and What Can it Do for Your Business?

VoIP and IP telephony are becoming increasingly popular with large corporations and consumers alike. For many people, Internet Protocol (IP) is more than just a way to transport data, it's also a tool that simplifies and streamlines a wide range of business applications. Telephony is the most obvious example. Voice over IP is also the foundation for more advanced unified communications applications including Web and video conferencing that can transform the way you do business.
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Wednesday, 19 August 2015 07:08

Why am I using so much Mobile Data

I have been hearing that question a lot lately. We have had tremendous feedback from customers on the latest batches of iPhone 6 and Samsung Galaxy S 6 devices. However, quite often a couple of months after migrating or upgrading to these devices comes the excess data charges. The fact is, it is just much easier to use “Mobile Data” these days. The 3 big mobile carriers have upgraded their networks to 4G and continue to roll out the coverage of these networks. The increase in speed coupled with the bigger screens of most smart phones has just made using…
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